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Contact Information
PO Box 23699, Federal Way, Washington state 98093-0699
Phone: 253-835-7678
Location Information

The Multi-Service Center (MSC) addresses the causes and barriers of poverty and homelessness with comprehensive and holistic services that include food and clothing, housing, energy assistance, education, employment, youth and young adult programs, rent and emergency assistance, and a resource calendar.

Office hours: Mon-Fri, 8:30am-5pm NOTE: All offices close at 3:30pm on the 15th of each month.

Closed Federal Holidays

  • Community and Social Activities
  • Food and Nutrition Planning
  • General Information and Assistance
  • Housing Information and Assistance
  • Lifelong Learning Education

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Community Roots Housing Pride Place Application Phone Line

Monday - Friday | 7 am - 10 pm

(206) 347-1500

Dedicated Pride Place Application Phone Line - CALL NOW

Live agents are ready to take your call.

Dedicated Pride Place Application Phone Line Opens - CALL NOW

Live agents are ready to take your call.

The call center for Pride Place applications opened June 15, at 9 am. 

GenPride and Community Roots Housing know there was some confusion and difficulties as calls began to come in. Community Roots Housing has provided a statement: Please click HERE to see what you need to know.

If you need assistance during the process or with eligibility information, GenPride is available at: (206) 393-3400 or email prideplace@genprideseattle.org


If you have not yet, please consider submitting demographic information!

It’s completely optional and all information is used for city and county reporting metrics. Demographic information assists us in understanding the diversity and when creating programming to better serve community like you.

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