Your resource for LGBTQ+ Aging
GenPrideCareers
GenPride was built by and for LGBTQ+ older adults. Join a team that helps LGBTQ+ elders across King County live with dignity, security, and pride.
Open roles
Both roles are based at the GenPride Center, 1521 Broadway in Seattle, and include regular evening and weekend work.
Community Support and Engagement
Volunteer & Elder Experience Coordinator
Recruit, support, and celebrate volunteers while creating meaningful ways for LGBTQ+ older adults to connect, contribute, and lead.
- Pay
- $33–$37 per hour
- Schedule
- Full-time, 40 hours per week
- Reports to
- Community Support & Engagement Manager
Operations
Operations & Systems Specialist
Keep GenPride’s day-to-day operations organized and moving, from Salesforce and Microsoft tools to projects, purchasing, and the Center itself.
- Pay
- $35–$37 per hour
- Schedule
- Full-time, 40 hours per week
- Reports to
- Executive Director
Community Support and Engagement
Volunteer & Elder Experience Coordinator
The Volunteer & Elder Experience Coordinator helps strengthen GenPride’s community by recruiting, supporting, coordinating, and celebrating volunteers while creating meaningful opportunities for LGBTQ+ older adults to connect, contribute, and lead.
Grounded in an LGBTQ+ affirming, intersectional, accessible, and community-centered approach, this role works closely with volunteers, LGBTQ+ older adults, staff, and community partners to expand community participation, strengthen programs, and support GenPride’s mission.
The Volunteer & Elder Experience Coordinator helps ensure volunteers and community members feel welcomed, valued, informed, and connected to GenPride’s work while supporting systems and processes that allow community involvement to thrive.
How the time is spent
- 40%Volunteer engagement and coordination
- 40%Elder experience and community engagement
- 15%Administrative coordination
- 5%Organizational culture and leadership
Full job description
The responsibilities below represent the primary duties and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role.
Volunteer engagement and coordination40%
- Recruit, onboard, orient, support, recognize, and retain volunteers across GenPride.
- Build and maintain positive relationships with volunteers from a wide variety of backgrounds and lived experiences.
- Help connect volunteers with meaningful opportunities that align with their interests, skills, experience, and GenPride’s organizational priorities.
- Coordinate volunteer communications, schedules, records, recognition activities, and engagement initiatives.
- Partner with staff to identify volunteer needs and develop opportunities that strengthen programs, events, services, and organizational initiatives.
- Maintain systems that support an organized, welcoming, and effective volunteer experience.
- Help ensure volunteers understand applicable policies, expectations, and community standards.
- Support volunteers in resolving questions or concerns and elevate issues to appropriate staff when needed.
- Contribute to a culture where volunteers feel informed, appreciated, connected, and empowered to participate meaningfully.
Elder experience and community engagement40%
- Help create welcoming, affirming, and accessible experiences for LGBTQ+ older adults participating in GenPride programs, activities, and services.
- Build authentic relationships with LGBTQ+ older adults throughout the community.
- Support community members in sharing their talents, ideas, experiences, and leadership through GenPride’s programs and initiatives.
- Encourage opportunities for LGBTQ+ older adults to contribute to organizational priorities, programming, and community-building efforts.
- Help ensure volunteer opportunities and community engagement efforts reflect the diversity of LGBTQ+ older adults throughout Seattle and King County.
- Support outreach, relationship-building, and partnership activities that strengthen community participation.
- Represent GenPride at community events and activities as assigned.
Administrative coordination15%
- Maintain accurate volunteer records, engagement data, attendance records, Salesforce information, and reporting systems.
- Coordinate onboarding documentation, volunteer tracking, and participation records.
- Assist with organizational reporting, grant reporting, and contractual deliverables as assigned.
- Support calendars, communications, scheduling, and administrative systems related to volunteer engagement and community participation.
- Help maintain effective organizational processes that support accountability and service excellence.
Organizational culture and leadership5%
- Contribute to a mission-driven, inclusive, and collaborative workplace culture.
- Participate in organizational learning, professional development, and reflective practice.
- Demonstrate accountability, resourcefulness, initiative, and sound judgment.
- Support organizational priorities, special projects, and community-centered initiatives as assigned.
Measures of success
- Volunteers report feeling welcomed, prepared, respected, supported, and recognized.
- LGBTQ+ older adults report feeling connected, valued, encouraged to participate, and welcomed within the GenPride community.
- Volunteer recruitment, engagement, and retention strengthen organizational capacity.
- Community participation reflects the diversity of LGBTQ+ older adults throughout Seattle and King County.
- Volunteer records, Salesforce data, reporting, and administrative systems remain accurate and current.
- Organizational commitments and project deadlines are consistently achieved.
- Staff and community members view GenPride’s volunteer program as organized, responsive, and supportive.
Minimum qualifications
- Experience coordinating volunteers, programs, events, community engagement activities, or related work.
- Understands needs, culture, and talents of diverse 2SLGBTQIA+ older adults.
- Demonstrated ability to build and maintain effective relationships with diverse communities.
- Strong organizational and administrative skills.
- Ability to manage multiple priorities while maintaining attention to detail.
- Strong written and verbal communication skills.
- Experience using common office software and database systems.
- Commitment to LGBTQ+ older adults and GenPride’s mission.
Preferred qualifications
- Experience coordinating volunteer programs.
- Experience working with LGBTQ+ older adults.
- Experience in nonprofit, community-based, advocacy, social service, membership-based, or aging services organizations.
- Experience using Salesforce or similar CRM platforms.
- Experience facilitating community engagement or leadership development initiatives.
- Multilingual skills or experience serving diverse communities.
Essential qualities
- Builds authentic and respectful relationships with LGBTQ+ older adults, volunteers, colleagues, and community partners.
- Creates affirming, accessible, and welcoming environments where LGBTQ+ older adults experience belonging and opportunities to contribute.
- Demonstrates cultural humility and a commitment to equity, accessibility, and lifelong learning.
- Communicates respectfully, including using individuals’ stated names and pronouns.
- Demonstrates initiative, adaptability, accountability, and good judgment.
- Approaches challenges with curiosity, collaboration, and solution-oriented thinking.
- Understands the important role volunteers play in strengthening community-based organizations and building community connections.
Work environment and position requirements
- Work environment
- Work occurs in an active community center environment where interruptions, conversations, visitors, and varying noise levels are an expected part of daily operations.
- Technology and communication
- This position regularly uses computers and standard office technology and communicates with community members, volunteers, staff, and partners in person, by phone, and online.
- Physical requirements
- The position may occasionally assist with moving program supplies, materials, tables, chairs, or equipment weighing up to 25 pounds, with or without reasonable accommodation.
- Schedule requirements
- Evening and weekend work is regularly required to support programs, volunteer activities, community events, and organizational initiatives.
Ready to bring your experience to GenPride?
Apply for this roleOperations
Operations & Systems Specialist
The Operations & Systems Specialist helps keep GenPride’s day-to-day operations organized, connected, and moving forward.
This role supports the technology, administrative systems, project coordination, data, and operational processes that staff rely on to do their work effectively. Working closely with the Executive Director, managers, Finance Director, and external partners, the Specialist helps translate organizational priorities into clear next steps, keeps commitments and projects moving, and strengthens the systems and processes that support GenPride’s programs and community.
The role manages and improves core systems, including Salesforce and Microsoft tools; supports data and reporting; identifies practical opportunities to improve workflows and use automation; coordinates projects involving multiple areas of the organization; and helps staff and leadership access the information they need to make decisions and follow through on priorities.
This position is primarily based at the GenPride Center, an active community center where interruptions, conversations, and changing noise levels are a normal part of the workday. GenPride’s work includes evenings, weekends, holidays, and activities outside traditional business hours.
How the time is spent
- 35%Organizational systems, technology, and data
- 25%Project management and organizational follow-through
- 20%Administrative and financial operations
- 10%Facilities and Center operations
- 5%Organizational leadership and culture
Full job description
The responsibilities below represent the primary duties and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role.
Organizational systems, technology, and data35%
- Maintain GenPride’s core operational systems, so they are organized, accurate, accessible, and useful to staff.
- Serve as the first point of contact for routine technology and systems questions and coordinate outside support when specialized assistance is needed.
- Manage day-to-day technology needs, including Microsoft tools, user accounts, equipment, shared systems, and technology setup for new staff.
- Support staff in using Salesforce consistently and work with the Salesforce Administrator to maintain good data practices.
- Coordinate Salesforce data cleanup, retrieval, reporting, and related projects.
- Prepare routine reports and dashboards and help staff and leadership access the information they need from organizational systems.
- Identify opportunities to use automation and existing technology more effectively to improve workflows, reduce administrative burden, and support staff.
- Research and assess potential tools, help bring new systems on board, and support staff as they learn to use them.
- Work with contracted technology, Salesforce, and database professionals to resolve problems and make needed improvements.
Project management and organizational follow-through25%
- Keep cross-organizational projects moving from planning through completion, including timelines, responsibilities, communication, and follow-up.
- Track priorities, commitments, deadlines, and next steps and provide clear, timely communication about what is needed and when.
- Work with the Executive Director and managers to turn decisions and priorities into practical work plans.
- Maintain project tracking and provide clear updates on progress, outstanding items, risks, and deadlines.
- Connect people and information across teams to support coordination and identify gaps, dependencies, or duplication early.
- Support the planning and implementation of organizational initiatives, events, systems changes, and special projects.
- Notice operational problems and suggest practical changes to processes, systems, or workflows.
Administrative and financial operations20%
- Handle larger operational purchasing and vendor coordination.
- Maintain organizational calendars, shared schedules, and important operational deadlines.
- Coordinate onboarding and offboarding logistics, including technology, workspace, accounts, and organizational materials.
- Keep insurance, licenses, compliance documents, contracts, and required organizational records current and organized.
- Maintain vendor records, agreements, contact information, and related documentation.
- Work with the Finance Director and contracted accounting services to provide needed documentation and keep financial schedules current.
- Track operational expenses and provide documentation and administrative support for monthly reconciliation.
- Support audit preparation by maintaining organized, accurate, and accessible financial and operational records.
Facilities and Center operations10%
- Coordinate facility maintenance, repairs, and vendor services so the GenPride Center is safe, functional, and welcoming.
- Keep track of office supplies, Center equipment, and repair or replacement needs.
- Support safety procedures, cleaning schedules, and emergency preparedness.
- Help maintain a safe, functional, accessible, and welcoming Center environment that supports programs, staff, volunteers, and community members.
Organizational leadership and culture5%
- Contribute to a mission-driven, inclusive, and collaborative workplace culture.
- Bring an LGBTQ+ affirming, intersectional, accessible, and community-centered approach to the work.
- Participate in organizational learning, reflection, and professional development.
- Demonstrate accountability, collaboration, adaptability, resourcefulness, and sound judgment.
- Support organizational priorities and special projects as assigned.
Measures of success
- Staff can rely on GenPride’s technology, operational systems, and information to be organized, accurate, accessible, and responsive.
- Salesforce data and organizational records are current and dependable and support effective reporting, planning, and decision-making.
- Projects and organizational priorities have clear next steps, responsibilities, and timelines and are consistently followed through to completion.
- Operational processes are documented, maintained, and improved when they are no longer meeting organizational needs.
- Technology and automation are used thoughtfully to improve workflows and reduce unnecessary administrative work.
- Financial, administrative, compliance, vendor, and facility records are accurate, organized, and current.
- Demonstrates initiative, sound judgment, accountability, adaptability, and consistent follow-through, including raising concerns and potential problems early.
Minimum qualifications
- Experience coordinating or managing projects involving multiple teams, priorities, or stakeholders.
- Experience using Salesforce and common workplace technology, including supporting others in learning or using systems and tools.
- Experience handling financial, organizational, personnel, or community information with appropriate care and discretion.
- Strong written and verbal communication skills, particularly when communicating changes, delays, decisions, deadlines, or follow-up needs.
- Strong organizational skills and the ability to manage multiple priorities, deadlines, and follow-up needs.
- Ability to identify operational problems, assess options, and implement practical solutions.
- Commitment to cultural humility, racial equity, intersectionality, accessibility, age-affirming practice, and GenPride’s mission and community.
Preferred qualifications
- Experience working in a busy nonprofit, community-based, or mission-driven organization where priorities may change quickly.
- Experience working with vendors, contractors, volunteers, and community partners.
- Experience administering or supporting Salesforce, Microsoft 365, or comparable organizational systems.
- Experience with process improvement, workflow automation, data reporting, or systems implementation.
- Lived experience in, or meaningful connection to, LGBTQ+ and older adult communities.
Essential qualities
- Sees connections between people, systems, technology, information, and organizational priorities.
- Is highly organized and attentive to detail while keeping track of multiple projects and priorities.
- Follows through reliably and communicates clearly, so others know where work stands and what happens next.
- Looks ahead, identifies gaps or potential problems, and takes initiative to find practical solutions.
- Remains steady, adaptable, and solution-oriented as priorities and circumstances change.
- Demonstrates sound judgment, discretion, and accountability.
- Builds collaborative working relationships with staff, contractors, vendors, volunteers, and community partners.
- Approaches technology and systems as tools to support people and strengthen GenPride’s mission, rather than as ends in themselves.
Work environment and position requirements
- Work environment
- Work occurs in an active community center environment where interruptions, conversations, visitors, and varying noise levels are an expected part of daily operations.
- Technology and communication
- This position regularly uses computers and standard office technology and communicates with community members, volunteers, staff, and partners in person, by phone, and online.
- Physical requirements
- The position may occasionally assist with moving office supplies, program materials, technology equipment, tables, chairs, or other equipment weighing up to 25 lbs., with or without reasonable accommodation.
- Schedule requirements
- Evening and weekend work are regularly required to support programs, events, and community activities.
Ready to bring your experience to GenPride?
Apply for this roleWorking at GenPride
GenPride empowers LGBTQ+ older adults to live with dignity, security, and pride in a world that affirms their lives.
Many LGBTQ+ older adults spent decades creating community where none existed, advocating for equality, supporting one another, and navigating systems that often failed to recognize their needs. Today, LGBTQ+ older adults continue to bring extraordinary leadership, resilience, experience, and creativity to our communities.
The determination, resourcefulness, initiative, and willingness to challenge norms demonstrated by LGBTQ+ older adults are foundational to GenPride’s culture. Our work is grounded in an LGBTQ+ affirming, intersectional, accessible, and elder-centered approach to aging. We are committed to increasing belonging, connection, visibility, safety, joy, and opportunity for LGBTQ+ older adults.
We use the term “elder” as a term of respect recognizing the leadership, resilience, knowledge, and lived experience of older adults. We also recognize that individuals use different language to describe themselves and honor those preferences.
Benefits for both roles
- GenPride pays 100% of monthly medical, dental, and vision premiums.
- Up to 20 days of PTO accrued annually.
- Seattle Paid Sick and Safe Time.
- 13 paid holidays and 3 personal days.
- Up to 5 well-being days at the discretion of the Executive Director.
How we view experience
We recognize that relevant experience may be gained through paid employment, volunteer leadership, community organizing, caregiving, advocacy, mutual aid work, board service, or lived experience.
Applicants are encouraged to describe how their experiences have prepared them for the role.
Questions or access needs
Email info@genprideseattle.org or call 206-393-3400.
We’re glad to provide reasonable accommodations at any point in the application or interview process.
Reasonable accommodation
GenPride is committed to providing reasonable accommodation throughout the hiring process and during employment. Applicants requiring an accommodation to participate in the application or interview process are encouraged to contact GenPride at info@genprideseattle.org.
Equal employment opportunity
GenPride is an equal opportunity employer. We are committed to creating and sustaining an inclusive workplace and make employment decisions without regard to race, color, religion, creed, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity or expression, age, marital status, disability, veteran or military status, use of a trained service animal, or any other status protected by applicable law.
We strongly encourage applications from individuals whose experiences reflect the diverse communities we serve.