COVID19 Resources

Stay Informed About Local/National news and Information related to COVID19.

Click on a topic header below to be taken to that section.

GenPRIDE Community Assistance Survey

Finding it difficult to stay on top of groceries, medicine, and/or socialization during quarantine? We are surveying our community to understand how Coronavirus (COVID2019) is affecting the current needs of our senior LGBTQIA+ community.

We know that many in our community have health conditions that create additional challenges and we are exploring options to provide assistance with:

  • Grocery and supply delivery
  • Donated groceries and specific supplies
  • Phone socialization/conversations to help reduce isolation
  • Getting clean masks
  • Keeping up with your pet(s)

Coronavirus Aid, Relief, and Economic Security Act.

For individuals and Families. Most individuals earning less than $75,000 can expect a one-time cash payment of $1,200. Expansion of unemployment insurance benefits for laid-off, furloughed workers, gig economy and contractors.

Check and subscribe to King County Public Health’s website

Common questions by audience, downloadable fact sheets in multiple languages.

Call center information (King County & WA State Dept of Health).

When and how to seek medical evaluation and advice.

For further context, rationale, and guidance subscribe to the blog

Translated Public Health and state helpline info:

The Crisis-Affected Customer Assistance Program (CACAP)

This program has been created for customers who have had their household income significantly reduced after March 1, 2020. This $11 million fund provides a one-time bill credit equal to the cost of the energy your home used from March to August 2019 (up to $1,000). You can apply for CACAP while funds are available.

Essential items to consider when shopping: 

Non-perishable/long lasting food list: Foods that require no refrigeration, cooking or little water, Ready-to-eat canned meats, fruits and vegetables, Protein or fruit bars, Dry cereal or granola, Peanut butter, Dried fruit, nuts, Crackers, Canned juices, Gatorade / electrolytes.

Hygiene items: Hand sanitizer rubbing, Lysol Soap, Disinfectant wipes, Hand wipes, Deodorant, Toothpaste, Tooth brushes, Mouth wash, Disposable gloves.


Seattle Utilities are not disconnecting water service for non-payment at this time. Additionally, it is temporarily waiving late fees for non-payment.

The Seattle Utility Discount Program (UDP) offers eligible customers a 60% discount on their Seattle City Light bill and a 50% discount on their Seattle Public Utilities bill. UDP is available for income-qualified residential households.

Puget Sound Energy is not disconnecting utility service for non-payment at this time. Additionally, it is temporarily waiving late fees for non-payment. It will work with customers on options like payment plans and bill extensions.

Comcast Xfinity is not disconnecting internet service or assessing late fees at this time.

CenturyLink is not disconnecting internet service or assessing late fees at this time.

Mental Health

National Alliance on Mental Illness
NAMI released the NAMI COVID-19 Resource and Information Guide to answer frequently asked questions regarding the intersection between Coronavirus, or COVID-19, and people affected by mental illness, their caregivers and loved ones. The guide features FAQs on a variety of topics from managing anxiety and social isolation to accessing health care and medications.
American Psychology Association
APA has consolidated all of its ongoing COVID-19 coverage on its Information and Resources special section. Continuously updated with all new articles throughout the COVID-19 pandemic. 
7 Cups of Tea
Free online peer counseling trained in active listening
Taking Care of Your Mental Health in the Face of Uncertainty
If you are struggling, here are some things you can do to take care of your mental health in the face of uncertainty
Care For Your Coronavirus Anxiety
Resources for anxiety and your mental health in a global climate of uncertainty.
Free App for COVID19 Anxiety PTSD Management
A free app designed to provide evidence based anti-anxiety tools and enhance emotional support during the coronavirus pandemic. A great tool for those struggling with increased anxiety during this time.

Rental / Housing Assistance

Eviction Moratorium
The moratorium on evictions has been extended until June 4th and expanded to ban late fees and rent increases, cover hotels and similar living situations, and more.

Hope Line


Hope Link (Eastside)


Solid Ground Tenant Services

King County Community Information
DSHS Department of Social and Health Services
Housing & Essential Needs Program for King County

Supportive Services for Veteran Families


Emergency Housing/Shelter Asssistance Phone Lines

Seattle Emergency Housing Info


King County Emergency Housing Info


Coronavirus Information Call Centers

King County Novel Coronavirus Call Center
8 a.m. – 7 p.m. daily
Washington State Novel Coronavirus Call Center
800-525-0127 and press #
6 a.m – 10 p.m. daily
King County Crisis Line
1-800-621-4636 or 206-461-3222

Veteran Resources

US Department of Veterans Affairs
An official response plan from the department, FAQ section, and further links
Military Benefits Info during COVID-19

Numerous links to government and NGO’s and resources, as well as information specifically about Tricare (military insurance)

CNN Emergency COVID-19 funding for veterans and Families
Housing Support for Veterans during COVID-19 Crisis

The Supportive Services for Veteran Families (SSVF) Program Resources to Place Homeless

Veterans at High-Risk of COVID-19

Fraud + Scam Alerts

FTC Coronavirus Advice for Consumers
Up to date information and resources on common and reported scam / frauds around covid-19 from the Federal Trade Commission.
DOJ – Combatting Covid-19 Fraud
Up to date information on common and reported scam / frauds around covid-19 from Department of Justice.
Beware of Scams Related to The Coronavirus
Up to date information on common and reported scam / frauds around covid-19 from Consumer Financial Protection Bureau
Covid-19 Has Closed Stores, but Snake Oil Is Still for Sale
Pitches for treatments with no scientific proof erode trust and threaten lives. By James Phillips, Jordan Selzer, Samantha Noll and Timur Alptunaer
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